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Complaints As you may have understood from our customer satisfaction questionnaire, KONNEX is very interested in maintaining a high level of customer satisfaction regarding all KONNEX products and services. By means of the questionnaire you may indicate your general degree of satisfaction with all issues regarding KONNEX. The purpose of the complaints form below is to report any specific complaints. Please indicate whether your complaint is urgent* (requiring a reply within several hours) / not urgent* (requiring a reply within several days), and the issue:

Urgent:	yes no

Client number:


Name:
Adress:
Post Code:
City:

Email address:
Telefoon:

Complaint:	Order confirmation Order Invoice Delivery Wrong article code Wrong quantity Wrong packing Transport Damaged / wrong articles Other, namely:

	Please indicate the fault according to you: Please describe as clear as possible, according to the type of complaint.

Description:

	Please attach the following documents, if possible:
	A copy of documents related to the complaint. Please send these to us by fax or email. Click here to do so. A digital photo of the subject of your complaint. You may attach it below. Please note that your photo should be in jpg format and not exceed 5 MB.